The Paramount & State Theatres strive to be accessible to all patrons of the arts. The following is a list of services we provide to patrons who would like accessible accommodations.
The Paramount & State Theatre staff is trained to assist you in selecting seating that best meets your individual needs. Seats with removable armrests are available in The Paramount Theatre. Patrons who cannot or do not wish to transfer from their wheelchairs to a theatre seat should request wheelchair seating locations when ordering their tickets. As The Paramount is a historic building there is no elevator to the upper levels, and accordingly, orchestra level accessible seating is available to people who are unable to climb stairs. Accessible seating is also available in The Paramount and State Theatres for patrons with low vision or who are hard of hearing.
It is important to request accessible seating when purchasing your tickets. As there are a limited number of available seats, waiting until the day of the performance does not guarantee an accessible seat will be available. These tickets can only be purchased by calling The Paramount Theatre Box Office at (512) 472-5470 (voice).
Assistive Listening Devices
Assistive Listening Devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. Assistive Listening Devices are available free of charge in both theatres lobbies on a first-come, first-served basis. They can be picked up prior to show time by simply leaving a driver’s license or other form of identification. The ALDs do not work between the theatres so be sure to pick up a receiver in the lobby of the event you are attending. We encourage early arrival when you are planning to use assistive listening devices so there is enough time to pick up and adjust the devices, if necessary.
Sign Language Interpreters
Sign language interpreted performances are available for designated events, including children’s performances. Please call The Paramount Theatre Box Office for a list of sign interpreted shows at The Paramount and State Theatres. Information about sign interpreted performances is also available by email. If there is a show that you would like to attend that is not on the list, please call (512) 692-0537 (voice). Requests for an interpreter must be made no later than ten (10) business days prior to the event day you wish to attend and are subject to the availability of an interpreter and provided at the discretion of the management.
Audio description is a concise narration of the key visual elements of a theatrical performance, woven in between dialogue that enables people who are blind or have low vision to follow the action. The describer talks via a small transmitter to listeners with an ear piece seated throughout the audience. Please call The Paramount Theatre Box Office at (512) 474-1221 to request Audio Description for a particular show no less than two weeks before the event date and we will submit a request to VSA Texas. Services are not guaranteed for all events, but we will make every effort to accommodate each request.
The Paramount and State Theatres have no parking in close proximity. However, there is a sizable drop off spot in front of The Paramount which has a ramp leading to the street. No parking is allowed here but it can be used as a drop off and pick up location. As always, on street metered parking is always available and accessible parking is available at each street corner. Meter hours are between 8 am – 5:30 pm. The city of Austin grants drivers with accessible tags the opportunity to park at any city meter free of charge.
Materials in Alternate Formats
Program materials in large print, Braille, on computer disk or via email are available by request if made at least 4 weeks in advance by calling (512) 472-5470 (voice).
For more information on the services listed above or other accessible accommodations please contact The Paramount & State Theatres’ Box Office at (512) 472-5470 (voice).