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Moontower FAQs

I have a badge. Now what?

With two weeks of headliners in larger venues, like The Paramount Theatre, Stateside at the Paramount, and ACL Live at The Moody Theater, and a 4-day comedy club binge from April 19-22, you have the ability to build your own fest experience.

 

Are badges refundable?

All sales are final. There are no refunds on badges for any reason.
 

When will the rest of the schedule come out?

Our second round of talent will be released in early February. The club schedule will be released two to three weeks prior to the festival so that you can plan your moves before the fest starts.
 

When will I receive my badge(s)?

Badge pick up information will be released closer to the festival. Badges can be picked up the week of the festival. Single tickets for headlining events will be emailed to the account used to purchase the tickets one week prior to the start of the festival.
 

Can I buy single tickets to club shows?

Yes, but they will not be guaranteed entry. All badge holders will receive priority access to all club shows. Single ticket holders will be seated 10 minutes prior to the start of the show in remaining available seats. If no seats are available, ticket purchasers will be refunded.
 

What about age restrictions? Can underage patrons get into shows?

There is no age restriction on the festival as a whole and minors can purchase badges or single tickets to the Paramount shows. However, some of our Moontower venues are 18+ and, due to their liquor licensing/permit, are not able to let in underage patrons regardless of the event.

All Ages
The Paramount Theatre
Stateside at the Paramount
Parish
The Velv Comedy Lounge
The Hideout
800 Congress
ACL Live at The Moody Theater

18+
Antone’s Nightclub
Cap City Comedy Club

21+
The Creek and the Cave
Parker Jazz Club
Hen House
Higbie’s
 

What time do doors open for performances?

If you’re attending the first show of the night at the Paramount or Stateside Theatres, doors will open one hour before showtime. We recommend getting there early and enjoying a drink. After that, typically doors will open 30 minutes prior to showtime. Other venues will open doors 30 minutes before showtime for all shows. These are rules of thumb only and actual times may vary by venue depending on size.
 

How do I volunteer?

Want to learn more about our volunteer opportunities? Join our interest list and we’ll reach out soon. INTEREST FORM
 

Can I upgrade my badge?

Email info@austintheatre.org for inquiries regarding upgrading your badge. As long as the other levels are not sold out, we should be able to accommodate.
 

Where do I submit materials to be considered as a performer at the festival?

Thank for your interest in Moontower! Unfortunately, we do not take unsolicited requests for submissions.