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Moontower FAQs

 

What are the current health and safety protocols?

If you are unable to meet these requirements or have any additional questions, please reach out to our Box Office at boxoffice@austintheatre.org or (512) 474-1221.

 

Which badge is right for me?

As the fest grows each year, we strive to find the balance between simplicity and badge holder freedom to catch the shows YOU want to see. Here’s the quick rundown on the options for Moontower Comedy Festival on September 22-25, 2021:

*Unfortunately, the Moontower headliner appearance of Sideshow with Dudley and Bob and Matt scheduled for Saturday, September 25, 2021 has been cancelled. Badge holders planning on attending this show have been sent a survey with options to select a different show. If you are opted out of email, you should receive a phone call. Have additional questions? You can reach our Box Office team at boxoffice@austintheatre.org or at (512) 474-1221.

 

When will I receive my badge(s) or wristbands?

BADGE PICK UP
Where
Cap Metro’s Project Connect Office
607 Congress Avenue
Next door to Royal Blue Grocery!

When
Wed, 9/22 – Fri, 9/24 | 12pm – 11pm
Sat, 9/25 | 12pm – 7pm

What to Bring
Please bring your ID and/or your receipt to pick up your badge(s).

Be sure to also bring either proof of negative COVID test or vaccination. While you may pick up badges for your group, note that every single badge holder will need to show neg test or proof of vax either at badge pick up or at their first show. You will receive a wristband to wear throughout the fest, which will allow you to bypass health screenings at venues for faster entry.

If headliner single tickets are included with your badge, or if you purchased headliner single tickets, you will receive digital tickets via email (there are no printed tickets this year).
 

Are badges refundable?

All sales are final. There are no refunds on badges for any reason.
 

What is a Satellite Show?

Any show at a Satellite Venue is considered a Satellite Show, which means every Moontower show, except for headliners at the Paramount and Stateside Theatres. All badge types are welcome at Satellite Shows, so all you have to do is hop in the correct badge line prior to the Satellite Show of your choice!
 

What about age restrictions? Can underage patrons get into shows?

There is no age restriction on the festival as a whole and minors can purchase badges or single tickets to the Paramount shows. However, some of our Moontower venues are 18+ and, due to their liquor licensing/permit, are not able to let in underage patrons regardless of the event.
 

What time do doors open for performances?

If you’re attending the first show of the night at the Paramount or Stateside Theatres, doors will open one hour before showtime. We recommend getting there early and enjoying a drink. After that, typically doors will open 30 minutes prior to showtime. Other venues will open doors 30 minutes before showtime for all shows. These are rules of thumb only and actual times may vary by venue depending on size.
 

Will the 2022 festival be in September?

Nope! We’re moving back to April in 2022. Stay tuned for more information on Moontower 11!
 

How do I volunteer?

Want to learn more about our volunteer opportunities? Check out our Volunteer Information and Registration page to get all the details.
 

Where should I stay?

We recommend Aloft Downtown, or book your stay through Lodgewell, smack in the middle of our festival venues, featuring hip downtown lofts and studios, as well as spacious condo and apartment rentals.
 

Can I upgrade my badge?

Email info@austintheatre.org for inquiries regarding upgrading your badge. As long as the other levels are not sold out, we should be able to accommodate.
 

Where do I submit materials to be considered as a performer at the festival?

Thank for your interest in Moontower! Unfortunately, we do not take unsolicited requests for submissions.