Buy Tickets by Phone
Box Office Phone Hours
Closed Saturday and Sunday
Buy/Pick Up Tickets in Person
713 Congress Avenue, Austin, TX 78701
Box Office Window Hours
Monday–Friday 12:00pm–5:30pm or through the first half of shows on show nights
Saturday and Sunday: Show Service Only (2 hours before show time.)
Please present a photo ID to claim your tickets.
Box Office Administrative Staff
Phone: (512) 472-5470 x1 | Fax: (512) 478-3603
Phone: (512) 472-5470 x2 | Fax: (512) 478-3603
Tickets & Show Policies:
- NO REFUNDS OR EXCHANGES.
- Service/Handling charges are non-refundable.
- Events are subject to time, date, and location change.
- Not responsible for lost or stolen tickets.
- Latecomers are seated at manager discretion.
- All patrons must have a ticket, regardless of age.
- A ticket is a revocable license that may be revoked at any time for any reason.
- The resale or attempted resale of a ticket at a higher price is strictly prohibited.
Personal Items Policy:
- No large bags over 14″ x 12″ x 6″ in size
- No food or beverage of any kind
- No weapons of any shape or size (including firearms, explosives, pocket knives, etc.)
- No cameras or recorders of any kind
ALLOWED but subject to inspection:
- Bags smaller than 14″ x 12″ x 6″
- Diaper bags (when a child is present)
- Medically necessary items (including breast pumps)
- Jackets and coats
Please note: This list is in no way exhaustive, and other items may be prohibited at the discretion of management.