Employment


Current Openings

Front of House Assistant/Greeter
Moontower Sponsorship Sales Manager
Patron Services Representative
Bartender


Front of House Assistant/Greeter

Part Time/Evenings

Summary: The Austin Theatre Alliance (ATA), parent company of the Paramount & Stateside Theatres and the Moontower Comedy Festival, has immediate openings for a team of Front of House Assistants/Greeters to positively impact our customer experience.

Working on the Event Services team, you will be responsible for greeting patrons as they enter the theaters, assisting with questions, directing them to the box office, and checking COVID status documents.

This position is part time, 20 hours per week, and is an evening schedule. Start time depends on shows, usually 5:30 or 6:30 and is a 4-hour shift, Wednesday through Sunday. Pay is $15 per hour, and we pay for downtown parking one block from the theater.

Ideal candidates will have customer service experience, a welcoming and energic attitude, an attention to detail, be able to thrive in a fast-paced environment and have a love of the arts. Bilingual in Spanish a plus.

If you are interested in helping to inspire the power of the arts to change lives, email your resume to: jobs@austintheatre.org with FOH Assistant in the subject line.


Moontower Sponsorship Sales Manager

Full Time: Currently Operating Hybrid Remote/In-Person Schedule (3 Days In, 2 Days Remote)

Department: Programming
Supervisor: Chief Programming Officer

Summary: The Austin Theatre Alliance (ATA), parent company of the Paramount & Stateside Theatres and the Moontower Comedy Festival, is looking for an experienced Sponsorship Sales Manager to sell and execute revenue-generating sponsorships for the Moontower Comedy Festival. The ideal candidate will be experienced with selling to the Austin market and connecting to the community for success. Working on the Programming team, you should consider yourself highly motivated, sales driven and passionate about driving revenue.

About Moontower Comedy Festival: Now in its 10th year, Moontower Comedy Festival, produced by the Paramount Theatre, presents 100 of the best comedians from around the globe to over 20,000 attendees. The 2022 festival has expanded to cover ten nights in 11 venues in walkable, downtown Austin. Please read below for our newly formed alliance with international comedy leader, Just For Laughs.

Just for Laughs Announces Austin Festival – Variety

Responsibilities

  • Responsible for identifying potential partners to meet annual sponsorship revenue goals, and facilitating them through the sales pipeline, including but not limited to: lead generation, proposal creation, strategic pitch, closing, collection, and renewal.
  • Create annual Moontower Comedy Festival Partnership Opportunities deck template, which includes customized omni-channel marketing plans at a variety of price points.
  • Facilitate needs-analysis meetings with potential partners to develop custom 360 – degree marketing plans to achieve partner objectives and goals.
  • Negotiate deal points and terms for partnership contracts.
  • Create contracts, and invoice sponsors based on terms.
  • Maintain all aspects of client service, including on-going communication and cultivation with current and prospective partners.
  • Gather, analyze, and report data to create comprehensive recaps for all festival partners indicating KPIs and any metrics that identify efficacy of the partnership.
  • Project management and fulfillment of all sponsor deliverables, including but not limited to: writing copy, obtaining artwork, verifying branding, and managing editorial calendars and timelines. Must work closely with other internal and external departments to execute terms of agreement (programming, marketing, f+b, etc.).
  • Responsible for all aspects of on-site sponsor activation and events during the festival.
  • Manage CRM maintenance and administrative needs for new and existing partner accounts.
  • Communicate effectively and closely with programming, marketing, and development departments to encourage information sharing about partners across the departments.

Requirements:

  • 3+ years of relevant sales experience in sales, marketing and/or non-profit fund raising, with an emphasis on working with key players from major corporations. College degree preferred.
  • Knowledge of entertainment, comedy and podcasts a plus
  • Excellent problem solver with a communicative, but independent working style
  • Strong negotiation skills with proven ability to close
  • Strong written and verbal communication with an emphasis for detail and relationships

Paramount Perks:

  • Health insurance benefits package (medical, dental and vision)
  • Company paid short and long term disability and life insurance
  • 403(b) retirement plan with company match
  • Competitive time off via vacation accrual and holiday calendar
  • Access to covered downtown garage parking when working onsite
  • Gold’s Gym membership discount
  • Countless opportunities for once-in-a-lifetime experiences at shows, festivals, galas, and beyond
  • And more!

Process:
To apply for this position, please submit your resume and cover letter demonstrating your fit for this role to jobs@austintheatre.org with the subject line Moontower Sponsorship Sales Manager.

The Paramount Theatre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 


Patron Services (Box Office) Representative

Part Time

Department: Box Office
Manager: Director, Ticketing & Patron Services
Summary: The Austin Theatre Alliance (ATA), parent company of the Paramount & Stateside Theatres and the Moontower Comedy Festival, is looking for a customer service minded and detail-oriented employee to join the Box Office Team.

You should consider yourself skilled in communication and building rapport, both by phone and in person. You will need strong organizational skills and consider yourself self-motivated to be successful in this role.

You’ll be joining a team full of passionate people who are dedicated to helping put on all the amazing shows at the Paramount & Stateside Theatres and the Moontower Comedy Festival. You will work downtown in our box office at the historic Paramount Theatre.

This is a part time position, working 10-15 hours per week. You must be able to work a flexible schedule during evenings and weekends, including SXSW and Moontower Comedy Festival.
APPLY NOW

Responsibilities

  • Assist patrons with questions and concerns about ticketing
  • Take incoming sales calls from ticket buyers
  • Make outbound calls to donors and gather presales and seating information
  • Process group sales for events
  • Process payments for ticketing
  • Reconcile personal box office bank bag daily with manager on duty
  • Have a good working knowledge of upcoming shows and events
  • Work as a team with other box office employees
  • Maintain subscriber benefits and records
  • Filing and mailing as needed to support the box office

Qualifications

  • 1+ years of experience in a customer service role, preferable working in a ticketing position
  • Computer literacy (Outlook, MS Word, and Excel)
  • Experience and knowledge of basic accounting procedures or taking payments
  • Tessitura or other similar computer-based ticketing experience preferred, but not required.

Paramount Perks

  • Access to covered downtown garage parking when working onsite
  • Countless opportunities for once-in-a-lifetime experiences at shows, festivals, galas, and beyond

Process
To apply for this position, please submit your resume and cover letter demonstrating your fit for this role to jobs@austintheatre.org with the subject line: Box Office.

The Paramount Theatre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 


Bartender

Part Time

Department: Food & Beverage
Supervisor: Director of Food & Beverage

Organization
Inspired by the power of the arts to change lives, the Austin Theatre Alliance strives to engage all Central Texans through extraordinary live performances and films, to ignite the intellect and imagination of our youth through our Paramount Education programs, and to ensure the preservation of the historic Paramount and Stateside Theatres, the crown jewels of downtown Austin, Texas.

Please send resume and cover letter to ctait@austintheatre.org.
APPLY NOW

Summary

As an essential member of the Food & Beverage team, Bartenders provide tasty beverages and treats for Patrons and Donors alike. They pride themselves in providing excellence in hospitality in a professional and courteous environment. Bartenders report to the Bar Manager. They work with the FOH team, Manager on Duty, and box office staff to provide excellent customer service and a safe environment to all patrons. Bartender pay rate is $9.00 per hour plus gratuities.

Major Responsibilities

  • Prepare the bars prior to opening for the scheduled event.
  • Pre-batch cocktails when necessary.
  • Serve snacks and drinks in a friendly and efficient manner.
  • Maintain a clean and safe work environment.
  • Assist in counting nightly, weekly and/or monthly inventory as needed.
  • Create garnish trays and stock inventory, as required.
  • Clean and sanitize equipment and work area at the end of the shift.
  • Attend trainings and meetings.
  • Other duties as assigned.

Education and Experience

The candidate ideally has customer service and/or performance venue experience and excellent communication skills. Knowledge of basic mixology is Paramount. High-volume bartending experience will make your resume rise to the top of the stack.

Competencies

We know there are great candidates who might not check all these boxes or who possess important skills we have not thought of. If that is you, don’t hesitate to apply and tell us about yourself. We also encourage members of traditionally underrepresented communities to apply, including people of color, LGBTQ people and people with disabilities.

Communication: The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others

Judgment: Demonstrates ability to make independent and sound decisions in all situations

Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed

Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance
with performance expectations

Physical Demands

  • Maintaining body equilibrium to prevent falling when walking, climbing stairs, standing or crouching on narrow or slippery surface.
  • Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects
  • Bending, stooping and reaching several times through a shift.
  • Manual dexterity sufficient to reach/handle items and work with the fingers
  • Must be able to see clearly with or without corrected vision, including color vision (ability to identify and distinguish colors)
  • Standing for extended periods of time while on shift

Work Environment

  • A mostly indoor, well-lighted, heated and/or air-conditioned setting with adequate ventilation
  • Occasional outdoor work in a covered area for short periods of time
  • Since March of 2020, ATA staff are required to wear masks when in the building, except when eating and drinking in assigned areas
  • Moderate to loud noise (examples: a crowded lobby to a loud concert)

Work Hours/Schedule
Most of our events are in the evenings and/or on weekends. Shifts may also fall on holidays. Number of shifts and hours vary from season to season. Initially employee must be available for 6 to 8 shifts per month. At least quarterly, we have festival events where there will be daytime events and potentially longer days as well.

The Paramount Theatre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 


Organizational Background

Built in 1915, the Paramount Theatre has served Austin for more than a century now. It stands next door to the State Theatre, constructed in 1935. Together, as the Austin Theatre Alliance, these spaces are acoustically more intimate, visually more appealing, and historically more significant than just about any other theatre in the region. Both are contributing structures to the Congress Avenue National Historic District, and the Paramount Theatre is listed on the National Register of Historic Places. The Theatres continue to serve as anchors in the downtown area for performing arts events, film screenings, and our education and outreach programs. Artists like Harry Houdini, Katherine Hepburn, and Helen Hays graced the Paramount stage in its early days. The venues continue to remain relevant to the community with a contemporary line-up of stars such as Lyle Lovett, Sheryl Crow, and Dr. Maya Angelou. Each year, more than 200,000 people pass through our doors to take in first-rate performing arts events and films.

Our Mission: Inspired by the power of the arts to change lives, the Austin Theatre Alliance strives to engage all Central Texans through extraordinary live performances and films, to ignite the intellect and imagination of our youths, and to ensure the preservation of the historic Paramount & Stateside Theatres; the crown jewels of downtown Austin.

To this end, the Austin Theatre Alliance has maintained its longstanding commitment to provide access to the arts for all Central Texans. Through our Education and Outreach programming, formally organized in 2008, we impact more than 18,000 children annually, seventy-five percent of the students are from the low-income, Title I schools most in need of our support. Our programs give students the thrill of attending a live performance at our historic venues, engage them in their classrooms, and provide an important resource for teachers wishing to incorporate creative learning techniques into their pedagogy. In a time of steep budget cuts, there is no more cost-effective way for students to reap the benefits of a comprehensive, integrated arts education than through the collaboration between schools and our education and outreach programs.