Buy Tickets by Phone
Phone Room Hours:
Closed Saturday and Sunday
Buy/Pick Up Tickets in Person
713 Congress Avenue, Austin, TX 78701
Window Box Office Hours:
Monday–Friday 12:00pm–5:30pm or through the first half of shows on show nights
Saturday and Sunday: Show Service Only (2 hours before show time.)
Please present a photo ID to claim your tickets.
Box Office Administrative Staff
Phone: (512) 472-5470 x1 | Fax: (512) 478-3603
Phone: (512) 472-5470 x2 | Fax: (512) 478-3603
TICKETS & SHOW POLICIES:
NO REFUNDS OR EXCHANGES.
Service/Handling charges are non-refundable.
Events are subject to time, date, and location change.
Not responsible for lost or stolen tickets.
Latecomers are seated at manager discretion.
All patrons must have a ticket, regardless of age.
PERSONAL ITEMS POLICY:
- No large bags over 14″ x 12″ x 6″ in size
- No food or beverage of any kind
- No weapons of any shape or size (including firearms, explosives, pocket knives, etc.)
- No cameras or recorders of any kind
ALLOWED but subject to inspection:
- Bags smaller than 14″ x 12″ x 6″
- Diaper bags (when a child is present)
- Medically necessary items (including breast pumps)
- Jackets and coats
Please note: This list is in no way exhaustive, and other items may be prohibited at the discretion of Austin Theatre Alliance management.