Buy Tickets by Phone
Phone Room Hours:
Closed Saturday and Sunday
Buy/Pick Up Tickets in Person
713 Congress Avenue, Austin, TX 78701
Window Box Office Hours:
Monday–Friday 12:00pm–5:30pm or through the first half of shows on show nights
Saturday and Sunday: Show Service Only (2 hours before show time.)
Please present a photo ID to claim your tickets.
Box Office Administrative Staff
Phone: (512) 472-5470 x1 | Fax: (512) 478-3603
Phone: (512) 472-5470 x2 | Fax: (512) 478-3603
TICKETS & SHOW POLICIES:
NO REFUNDS OR EXCHANGES.
Service/Handling charges are non-refundable.
Events are subject to time, date, and location change.
Not responsible for lost or stolen tickets.
Latecomers are seated at manager discretion.
All patrons must have a ticket, regardless of age.
PERSONAL ITEMS POLICY:
No backpacks, luggage or grocery bags. No purses or handbags over 14X12X6 in size.
No food or beverage of any kind.
No weapons or any shape or size (including but not limited to firearms, knives, throwing stars, machetes)
No cameras or recorders of any kind.
ALLOWED but subject to inspection:
Handbags smaller than 14X12X6
Diaper bags (when child present)
Medically necessary items (including breast pumps)
Jackets and coats
Please note: Our list of prohibitive items is in no way exhaustive, and other items may be prohibited at the sole discretion of Austin Theatre Alliance management.