The Paramount Theatre

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Box Office

Box Office

Contact Us:

Email

Ticketing or Box Office Questions: boxoffice@austintheatre.org
General Inquiries or Concerns: info@austintheatre.org


Buy Tickets by Phone

(512) 474-1221

Box Office Phone Hours
Monday–Friday 10:00am–5:30pm
Closed Saturday and Sunday


Buy/Pick Up Tickets in Person

713 Congress Avenue, Austin, TX 78701

Box Office Window Hours
Monday–Friday 12:00pm–5:30pm or through the first half of shows on show nights
Saturday and Sunday: Show Service Only (2 hours before show time.)
Please present a photo ID to claim your tickets.


Box Office Administrative Staff

Phone: (512) 472-5470 x1  |  Fax: (512) 478-3603


Season Subscriptions

Phone: (512) 472-5470 x2  |  Fax: (512) 478-3603

Policies

Tickets & Show Policies:

  • NO REFUNDS OR EXCHANGES.
  • Service/Handling charges are non-refundable.
  • Events are subject to time, date, and location change.
  • Not responsible for lost or stolen tickets.
  • Latecomers are seated at manager discretion.
  • All patrons must have a ticket, regardless of age.
  • A ticket is a revocable license that may be revoked at any time for any reason.
  • The resale or attempted resale of a ticket at a higher price is strictly prohibited.

Personal Items Policy:

NOT permitted:

  • No large bags over 14″ x 12″ x 6″ in size
  • No food or beverage of any kind
  • No weapons of any shape or size (including firearms, explosives, pocket knives, etc.)
  • No cameras or recorders of any kind

 
ALLOWED but subject to inspection:

  • Bags smaller than 14″ x 12″ x 6″
  • Diaper bags (when a child is present)
  • Medically necessary items (including breast pumps)
  • Jackets and coats

Please note: This list is in no way exhaustive, and other items may be prohibited at the discretion of management.

Paramount Theatre

@ParamountAustin