The Paramount Theatre


Individual Giving Manager

Full Time

The Individual Giving Manager will have direct responsibility for managing specific segments of donor communication, overseeing benefit fulfillment with the Individual Giving Associate, and moves management for the Austin Theatre Alliance (ATA)’s individual donors giving to specific membership programs. The position is a key member of the individual giving team, reporting directly to the Director of Development and will have specific oversight of mid-level membership programs, helping create annual growth within this segment of the fundraising budget, and prospect research for major donors and upcoming campaigns. This position also oversees the Individual Giving Associate and the Development Administrative Assistant. This role manages a portfolio.

Essential Duties & Responsibilities
  • Ensure an exceptional donor experience by providing top quality donor stewardship
  • Work with development staff to identify and implement initiatives and events to cultivate and steward individual donors focusing on giving ranges from $1,000 to $9,999 annually
  • Manage membership renewals, member increase/upgrade campaigns and member acquisition campaigns with the Associate Director of Individual Campaigns
  • Manage general membership stewardship event in the Fall and Spring
  • Manage membership stewardship communications
  • Lead research for current major donors and prospects for upcoming campaigns
  • Provide support for the Gala as needed
  • Manage the process to identify opportunities to set up in person meetings with current and prospective members within your pool for stewardship and cultivation purposes
  • Assist with other annual events as needed, including donor lounges, the advisory council party, Moontower Comedy Festival, pub runs, Patron Appreciation Nights, film parties and other special events

      Minimum of four years of experience working in a successful development department. This position requires someone who is comfortable interacting with a wide variety of people, poised and comfortable in social situations interacting with patrons, able to work independently, detail-oriented, able to plan/execute events, familiar with computers (i.e., Outlook, Word, Excel), exceptional written and interpersonal skills, proven ability to prioritize and deliver within a multi-faceted organization, and a demonstrated team player. Experience with Tessitura strongly preferred. Occasional evening and weekend work required. Willing to adjust to a demanding and changing environment where different hats are worn each day and committed to and be enthusiastic about ATA’s mission and programs.

    • Microsoft Office Required
    • Tessitura Experience Preferred
    • Auction/Event Software Preferred
  • Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization
  • Communication: 
The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others
  • Organization: Uses time efficiently by prioritizing and planning work activities
  • Integrity and Respect: Demonstrates upmost level of integrity in all instances, and shows respect towards others and towards company principles

  • Judgment: Demonstrates ability to make independent and sound decisions in all situations
  • Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions
  • Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed
  • Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations
  • Customer Service
: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
  • Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
  • Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people
  • Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data
  • Problem Solving: Identifies and resolves issues timely by gathering and analyzing information skillfully
Physical Demands
  • Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface
  • Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
  • Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects
  • Bending, stooping and reaching several times through a shift
  • Must be able to see clearly with or without corrected vision
  • Ability to drive to and from client locations, this may involve sitting for extended periods of time
  • Manual dexterity sufficient to reach/handle items and work with the fingers
  • Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)
  • Must be able to work a full shift / required work schedule
Work Environment
  • Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
  • Moderate noise (examples: business office with computers and printers)
Work Hours/Schedule
    Regular – Normal work hours and days assigned based on a 40+-hour work week.

The Austin Theatre Alliance is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply, please submit your cover letter and resume to Krystal Parsons, Director of Development, at: No phone calls.

Literacy to Life Program Manager

Contract to Full Time

The Literacy to Life Program Manager will facilitate and manage the in-school education components of the Paramount’s Literacy to Life/Story Wranglers Program. This includes identifying and building relationships with partner schools, hiring/training/scheduling of Teaching Artists, ensuring compliance with AISD’s policies, networking with community partners, lead teaching in the program, and maintaining high quality instruction in the classroom through observation, data collection, and curriculum development as needed. They will work closely with the Literacy to Life Program Director and Literacy to Life Production Manager to ensure the quality of the program. This position will also support Camp Story Wranglers and other Paramount Education initiatives as needed.

Literacy to Life is a seven-week in-school residency in which third graders learn the foundations of creative writing through arts-integrated lessons designed to motivate students and improve their writing skills, confidence, creativity, and storytelling. During the residency, each classroom writes hundreds of stories as a class, in small groups, and in individual journals. At the end of the seven weeks, professional actors known as the Paramount Story Wranglers transform students’ original stories from page to stage in a live performance for the entire campus!

This position will be a contracted position until October 1, 2019. At that time the position will become full time with benefits.

Essential Duties & Responsibilities
  • Schedules school residencies and communicates the expectations of the Literacy to Life program.
  • Hires, trains and schedules teaching artists to meet the needs of individual campuses and classrooms.
  • Visits classrooms regularly to provide feedback and ensure the quality of the program.

  • Serves as Lead Teaching Artist in residencies as needed.
  • Manages survey administration and data collection for all participating classrooms and subsequently creates data reports.
  • Manages and executes payroll for Teaching Artists.
  • Co-manages the Literacy to Life Budget with the Program Director.
  • Supports additional Paramount Education and Austin Theatre Alliance initiatives as they come up, such as Student Matinees and Discovery Series, Summer Camps, Moontower Comedy Festival, Paramount Annual Gala, etc.

    • Bachelors or Masters Degree in Education, Arts Management, or demonstration of comparable education and experience
    • Minimum 3 years of experience working with K-12 students, ideally during school time.
    • Ability to hire, train, and manage staff effectively and with a spirit of generosity and mentor-ship.
    • Knowledge of best practices in K-12 teaching, including Social Emotional Learning, Creative Learning Strategies, and classroom management.
    • Experience creating and teaching curriculum.
    • Demonstrated leadership skills, ability to maintain calm in a stressful environment, ability to problem solve
    • The ideal candidate would be fluent in Spanish.
    • Experience in program evaluation a plus.


    • Working knowledge of Microsoft Outlook, Word, and Excel.
    • Experience with Tessitura is beneficial.
Work Environment
  • Must have reliable transportation as work environment changes from school to school regularly
  • Must be comfortable with a flexible, collaborative and transparent work environment

The Austin Theatre Alliance is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply, please submit your cover letter and resume to Mitch Harris, Literacy to Life Program Director, at: No phone calls.

House Manager

Part Time

Established performing arts center in Austin, Texas is seeking a skilled person to join the Event Services team as a House Manager. The successful candidate must exhibit superior communication and customer service skills, as well as a self-motivated and positive attitude. They must oversee front-of-house operations during events; focusing on the patron’s satisfaction and safety. They must also supervise the theatre’s team of volunteer ushers with leadership and respect. Knowledge of the Front-of-House Partner scheduling portal a plus, but not required.

The House Manager will be responsible for the following: They will open and close the theatre and manage ingress and egress during events; be informed of all event details and communicate them to the volunteers and patrons; supervise the volunteer ushers during events, lead pre-show meetings, make volunteer assignments, and track volunteer conduct; resolve patron ticket issues with the box office; respond to patron concerns and complaints in a professional and empathetic manner; act as the first line of security and work with our security team to preempt or resolve safety issues; create pre and post event documents, as well as incident reports. Candidate will also be expected to maintain a working knowledge of the theatre’s Subscriber benefits and ADA accessibility offerings.

Most importantly, the candidate should be responsible, respectful, and dedicated to the idea of delivering a welcoming environment to all patrons of the theatre.

Qualifications Include
  • Customer service work experience
  • Theatre or venue work experience
  • Computer literacy (Outlook, MS Word, and Excel)
  • Must be able to work a flexible schedule during evenings and weekends, including various festivals events

The Austin Theatre Alliance is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply, please submit your cover letter and resume to Stefanie Crock, Director of Event Services, at: No phone calls.

Organizational Background

Built in 1915, the Paramount Theatre has served Austin for more than a century now. It stands next door to the State Theatre, constructed in 1935. Together, as the Austin Theatre Alliance, these spaces are acoustically more intimate, visually more appealing, and historically more significant than just about any other theatre in the region. Both are contributing structures to the Congress Avenue National Historic District, and the Paramount Theatre is listed on the National Register of Historic Places. The Theatres continue to serve as anchors in the downtown area for performing arts events, film screenings, and our education and outreach programs. Artists like Harry Houdini, Katherine Hepburn, and Helen Hays graced the Paramount stage in its early days. The venues continue to remain relevant to the community with a contemporary line-up of stars such as Lyle Lovett, Sheryl Crow, and Dr. Maya Angelou. Each year, more than 200,000 people pass through our doors to take in first-rate performing arts events and films.

Our Mission: Inspired by the power of the arts to change lives, the Austin Theatre Alliance strives to engage all Central Texans through extraordinary live performances and films, to ignite the intellect and imagination of our youths, and to ensure the preservation of the historic Paramount & Stateside Theatres; the crown jewels of downtown Austin.

To this end, the Austin Theatre Alliance has maintained its longstanding commitment to provide access to the arts for all Central Texans. Through our Education and Outreach programming, formally organized in 2008, we impact more than 18,000 children annually, seventy-five percent of the students are from the low-income, Title I schools most in need of our support. Our programs give students the thrill of attending a live performance at our historic venues, engage them in their classrooms, and provide an important resource for teachers wishing to incorporate creative learning techniques into their pedagogy. In a time of steep budget cuts, there is no more cost-effective way for students to reap the benefits of a comprehensive, integrated arts education than through the collaboration between schools and our education and outreach programs.