The Paramount Theatre

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Employment

Patron Services Representative

Part Time

Established performing arts center in Austin, Texas is seeking a skilled person to join the Box Office team. The successful candidate must exhibit effective communication, and organizational expertise; as well as display a self-motivated, positive, can-do attitude, combined with exemplary customer service skills. They must maintain the phone lines and window sales to foster a superior customer experience. Tessitura or other computer-based ticketing experience preferred, but no required.

The Patron Services Rep will work in a computer-based environment and will be responsible for the following: They will need to possess an excellent working knowledge of all current and upcoming events; take all incoming sales calls in a professional and customer service-oriented manner; make outbound calls to donors to gather presale and seating information; process group sales for all events. Candidate will work in the ticketing windows during events; hand out will-call tickets to patrons while maintaining an elevated level of customer service; assist patrons with any ticketing discrepancies; handle and reconcile personal box office bank bag with Manager on duty. Secondary responsibilities: Candidate will also be expected to attain working knowledge of Subscriber benefits, and all related information to aid the Manager in expanding the theatre’s subscriber base including: receiving/processing orders, and maintenance of subscriber records; Additional office duties will include filing, mailing, and other light-office tasks.

Most importantly, the candidate should be responsible, trustworthy, and loyal to the idea of delivering outstanding theatre to the Austin community.

Qualifications include:

  • 60 Hours of college
  • Computer literacy (Outlook, MS Word, and Excel)
  • Experience and knowledge of basic accounting procedures
  • Must be able to work a flexible schedule during evenings and weekends, including SXSW and Moontower Comedy Festival

To apply, please submit your cover letter and resume to Tess Todora, Associate Director of Patron Services, at: ttodora@austintheatre.org. No phone calls.

The Austin Theatre Alliance is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Summer Camp Teaching Artists and Counselors

Part Time

Supervisor: Associate Director of Education
Compensation: Varies by role/experience
Deadline to Apply: April 1, 2019

Paramount Education is seeking professional teaching artists and intern camp counselors for our 2019 Paramount Summer Camps. Paramount Education offers camps for students 1st grade through 10th grade focusing on creative drama, musical theatre, playwriting, acting, and design. We are looking to fill the following positions:

Musical Director:
The music director should be proficient on piano and must be able to read sheet music and lead a 4-piece band. The music director will teach songs to campers, who will learn the music by memory over two weeks. The music director will perform with and lead the band for the final performance. Available sessions: July 8 – 19 and July 22 – August 2 OR July 15-26 and July 29-August 9.

Intern Counselors:
Counselors will provide teaching and classroom management assistance to our professional teaching artists. This position will report directly to the Associate Director of Education. The ideal candidates will have a vested interest in the performing arts and enjoy working with youth in 1st through 10th grade. Candidates who are rising college freshman and older will be given priority. At minimum candidates must be rising seniors in high school or 17 years old by June 3, 2019. We are looking to staff all camp sessions.

Dates:
There are 8, two-week sessions during summer 2019. Sessions run June 3-14, June 10-21, June 17-28, July 8-19 (two overlapping sessions), July 15-26, July 22-August 2 and July 29-August 9. Camps are full day, 9am to 4pm.

Physical Requirements:
Should be able to lift 25 lbs.
Should be able to climb stairs

To apply, please submit your resume and letter of interest by April 1, 2019, to Brian Fahey, Associate Director of Education, at: bfahey@austintheatre.org.

The Austin Theatre Alliance is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Organizational Background

Built in 1915, the Paramount Theatre has served Austin for more than a century now. It stands next door to the State Theatre, constructed in 1935. Together, as the Austin Theatre Alliance, these spaces are acoustically more intimate, visually more appealing, and historically more significant than just about any other theatre in the region. Both are contributing structures to the Congress Avenue National Historic District, and the Paramount Theatre is listed on the National Register of Historic Places. The Theatres continue to serve as anchors in the downtown area for performing arts events, film screenings, and our education and outreach programs. Artists like Harry Houdini, Katherine Hepburn, and Helen Hays graced the Paramount stage in its early days. The venues continue to remain relevant to the community with a contemporary line-up of stars such as Lyle Lovett, Sheryl Crow, and Dr. Maya Angelou. Each year, more than 200,000 people pass through our doors to take in first-rate performing arts events and films.

Our Mission: Inspired by the power of the arts to change lives, the Austin Theatre Alliance strives to engage all Central Texans through extraordinary live performances and films, to ignite the intellect and imagination of our youths, and to ensure the preservation of the historic Paramount & Stateside Theatres; the crown jewels of downtown Austin.

To this end, the Austin Theatre Alliance has maintained its longstanding commitment to provide access to the arts for all Central Texans. Through our Education and Outreach programming, formally organized in 2008, we impact more than 18,000 children annually, seventy-five percent of the students are from the low-income, Title I schools most in need of our support. Our programs give students the thrill of attending a live performance at our historic venues, engage them in their classrooms, and provide an important resource for teachers wishing to incorporate creative learning techniques into their pedagogy. In a time of steep budget cuts, there is no more cost-effective way for students to reap the benefits of a comprehensive, integrated arts education than through the collaboration between schools and our education and outreach programs.

Paramount Theatre

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