Employment


Current Openings

Corporate Sponsorship Manager
Patron Services Representative
Bartender


Corporate Sponsorship Manager: Sales and Activation

Full Time, Exempt

Department: Programming
Supervisor: Chief Programming Officer

Summary: Austin Theatre Alliance is seeking an experienced Corporate Sponsorship Manager to sell and execute revenue-generating sponsorships for Moontower Comedy Festival. This sales-heavy role is suited for a sales professional with event experience. Knowledge of the Austin market and connection to its players is key to your success. Performance based on annual budget goals.

About Moontower Comedy Festival: Now in its 10th year, Moontower Comedy Festival, produced by the Paramount Theatre, presents 100 of the best comedians from around the globe to over 20,000 attendees. The festival covers four nights in 11 venues in walkable, downtown Austin.

To apply, please submit your cover letter and resume to paramounttheatreaustin@gmail.com.
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Responsibilities

Sales/Renewals

  • Responsible for identifying potential partners to meet annual sponsorship revenue goals, and facilitating them through the sales pipeline, including but not limited to: lead generation, proposal creation, strategic pitch, closing, collection, and renewal.
  • Create annual Moontower Comedy Festival Partnership Opportunities deck template, which includes customized omni-channel marketing plans at a variety of price points.
  • Facilitate needs-analysis meetings with potential partners to develop custom 360 – degree marketing plans to achieve partner objectives and goals.
  • Negotiate deal points and terms for partnership contracts.
  • Create contracts, and invoice sponsors based on terms.
  • Maintain all aspects of client service, including on-going communication and cultivation with current and prospective partners.
  • Gather, analyze, and report data to create comprehensive recaps for all festival partners indicating KPIs and any metrics that identify efficacy of the partnership (includes Google Analytics, Wordfly, and social media business managers and analytics.)

Project Management

  • Project management and fulfillment of all sponsor deliverables, including but not limited to: writing copy, obtaining artwork, verifying branding, and managing editorial calendars and timelines. Must work closely with other internal and external departments to execute terms of agreement (programming, marketing, f+b, etc.).
  • Responsible for all aspects of on-site sponsor activation and events during the festival.
  • Manage CRM maintenance and administrative needs for new and existing partner accounts.

Misc.

  • Communicate effectively and closely with programming, marketing, and development departments to encourage information sharing about partners across the departments.
  • Support festival manager and director in tasks supporting the festival overall.
  • Support theatre events and programs as needed throughout the year.
  • Duties as assigned

Qualifications

Education & Experience

  • College graduate with a minimum of 3 years relevant experience in sales, marketing and/or non-profit fund raising, with an emphasis on working with key players from major corporations.
  • Non-profit experience a plus
  • Articulate, collegial manner
  • Able to communicate with a wide range of individuals with a wide range of backgrounds
  • Excellent problem solver with a communicative, but independent working style
  • Strong negotiation skills with proven ability to close
  • Strong written and verbal communication with an emphasis for detail and relationships
  • Knowledge of entertainment, comedy and podcasts a plus

Computer Skills

  • Experience with Microsoft Office Suite, Wordfly, Google Analytics, Canva, Basecamp

Competencies

We know there are great candidates who might not check all these boxes or who possess important skills we have not thought of. If that is you, don’t hesitate to apply and tell us about yourself. We also encourage members of traditionally underrepresented communities to apply, including people of color, LGBTQ people and people with disabilities.

Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization

Communication: The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others

Organization: Uses time efficiently by prioritizing and planning work activities

Integrity and Respect: Demonstrates utmost level of integrity in all instances, and shows respect towards others and towards company

Judgment: Demonstrates ability to make independent and sound decisions in all situations

Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions

Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed

Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance with performance expectations

Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.

Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation

Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people

Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.

Problem Solving: Identifies and resolves issues timely by gathering and analyzing information skillfully

Physical Demands

  • Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.
  • Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
  • Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects
  • Bending, stooping and reaching several times through a shift.
  • Must be able to see clearly with or without corrected vision.
  • Ability to drive to and from client locations, this may involve sitting for extended periods of time.
  • Manual dexterity sufficient to reach/handle items and work with the fingers
  • Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)

Work Environment

  • Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
  • Moderate noise (examples: business office with computers and printers)

Work Hours/Schedule

  • Regular – Normal work hours and days assigned based on a 40+-hour workweek.
  • Must be able to work holidays and weekends

The Paramount Theatre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 


Patron Services Representative

Part Time

Department: Box Office
Supervisor: Box Office Manager
Summary: Established performing arts center in Austin, Texas is seeking a skilled person to join the Box Office team. The successful candidate must exhibit effective communication, and organizational expertise; as well as display a self-motivated, positive, can-do attitude, combined with exemplary customer service skills. They must maintain the phone lines and window sales to foster a superior customer experience. Tessitura or other computer-based ticketing experience preferred, but not required.

Please send cover letter and resume to ttodora@austintheatre.org. No phone calls, please.
APPLY NOW

Major Responsibilities

The Patron Services Rep will work in a computer-based environment and will be responsible for the following:

  • They will need to possess an excellent working knowledge of all current and upcoming events
  • take all incoming sales calls in a professional and customer service-oriented manner
  • make outbound calls to donors to gather presale and seating information
  • process group sales for all events
  • Candidate will work in the ticketing windows during events
  • hand out will-call tickets to patrons while maintaining an elevated level of customer service
  • assist patrons with any ticketing discrepancies
  • handle and reconcile personal box office bank bag with Manager on duty

Most importantly, the candidate should be responsible, trustworthy, and loyal to the idea of delivering outstanding Theatre to the Austin Community.

Secondary Responsibilities

  • Candidate will also be expected to attain working knowledge of Subscriber benefits, and all related information to aid the Manager in expanding the theatre’s subscriber base including receiving/processing orders and maintenance of subscriber records
  • Additional office duties will include filing, mailing, and other light-office tasks.

Qualifications

  • 60 hrs of college
  • computer literacy (Outlook, MS Word, and Excel)
  • experience and knowledge of basic accounting procedures
  • Must be able to work a flexible schedule during evenings and weekends, including SXSW and Moontower Comedy Festival.

The Paramount Theatre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 


Bartender

Part Time

Department: Food & Beverage
Supervisor: Director of Food & Beverage

Organization
Inspired by the power of the arts to change lives, the Austin Theatre Alliance strives to engage all Central Texans through extraordinary live performances and films, to ignite the intellect and imagination of our youth through our Paramount Education programs, and to ensure the preservation of the historic Paramount and Stateside Theatres, the crown jewels of downtown Austin, Texas.

Please send resume and cover letter to ctait@austintheatre.org.
APPLY NOW

Summary

As an essential member of the Food & Beverage team, Bartenders provide tasty beverages and treats for Patrons and Donors alike. They pride themselves in providing excellence in hospitality in a professional and courteous environment. Bartenders report to the Bar Manager. They work with the FOH team, Manager on Duty, and box office staff to provide excellent customer service and a safe environment to all patrons. Bartender pay rate is $9.00 per hour plus gratuities.

Major Responsibilities

  • Prepare the bars prior to opening for the scheduled event.
  • Pre-batch cocktails when necessary.
  • Serve snacks and drinks in a friendly and efficient manner.
  • Maintain a clean and safe work environment.
  • Assist in counting nightly, weekly and/or monthly inventory as needed.
  • Create garnish trays and stock inventory, as required.
  • Clean and sanitize equipment and work area at the end of the shift.
  • Attend trainings and meetings.
  • Other duties as assigned.

Education and Experience

The candidate ideally has customer service and/or performance venue experience and excellent communication skills. Knowledge of basic mixology is Paramount. High-volume bartending experience will make your resume rise to the top of the stack.

Competencies

We know there are great candidates who might not check all these boxes or who possess important skills we have not thought of. If that is you, don’t hesitate to apply and tell us about yourself. We also encourage members of traditionally underrepresented communities to apply, including people of color, LGBTQ people and people with disabilities.

Communication: The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others

Judgment: Demonstrates ability to make independent and sound decisions in all situations

Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed

Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work timely and in accordance
with performance expectations

Physical Demands

  • Maintaining body equilibrium to prevent falling when walking, climbing stairs, standing or crouching on narrow or slippery surface.
  • Exerting up to 20 pounds of force occasionally to lift, carry, pull, or otherwise move objects
  • Bending, stooping and reaching several times through a shift.
  • Manual dexterity sufficient to reach/handle items and work with the fingers
  • Must be able to see clearly with or without corrected vision, including color vision (ability to identify and distinguish colors)
  • Standing for extended periods of time while on shift

Work Environment

  • A mostly indoor, well-lighted, heated and/or air-conditioned setting with adequate ventilation
  • Occasional outdoor work in a covered area for short periods of time
  • Since March of 2020, ATA staff are required to wear masks when in the building, except when eating and drinking in assigned areas
  • Moderate to loud noise (examples: a crowded lobby to a loud concert)

Work Hours/Schedule
Most of our events are in the evenings and/or on weekends. Shifts may also fall on holidays. Number of shifts and hours vary from season to season. Initially employee must be available for 6 to 8 shifts per month. At least quarterly, we have festival events where there will be daytime events and potentially longer days as well.

The Paramount Theatre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
 


Organizational Background

Built in 1915, the Paramount Theatre has served Austin for more than a century now. It stands next door to the State Theatre, constructed in 1935. Together, as the Austin Theatre Alliance, these spaces are acoustically more intimate, visually more appealing, and historically more significant than just about any other theatre in the region. Both are contributing structures to the Congress Avenue National Historic District, and the Paramount Theatre is listed on the National Register of Historic Places. The Theatres continue to serve as anchors in the downtown area for performing arts events, film screenings, and our education and outreach programs. Artists like Harry Houdini, Katherine Hepburn, and Helen Hays graced the Paramount stage in its early days. The venues continue to remain relevant to the community with a contemporary line-up of stars such as Lyle Lovett, Sheryl Crow, and Dr. Maya Angelou. Each year, more than 200,000 people pass through our doors to take in first-rate performing arts events and films.

Our Mission: Inspired by the power of the arts to change lives, the Austin Theatre Alliance strives to engage all Central Texans through extraordinary live performances and films, to ignite the intellect and imagination of our youths, and to ensure the preservation of the historic Paramount & Stateside Theatres; the crown jewels of downtown Austin.

To this end, the Austin Theatre Alliance has maintained its longstanding commitment to provide access to the arts for all Central Texans. Through our Education and Outreach programming, formally organized in 2008, we impact more than 18,000 children annually, seventy-five percent of the students are from the low-income, Title I schools most in need of our support. Our programs give students the thrill of attending a live performance at our historic venues, engage them in their classrooms, and provide an important resource for teachers wishing to incorporate creative learning techniques into their pedagogy. In a time of steep budget cuts, there is no more cost-effective way for students to reap the benefits of a comprehensive, integrated arts education than through the collaboration between schools and our education and outreach programs.